Circular No IR/526/13
To All Branches, Regional Offices & Regional Councils
Our Ref: BR2/13/1
9th September 2013
USE OF AGENCY STAFF, BOOKING OFFICE – SOUTH WEST TRAINS
Further to my Circular No IR/345/13 dated the 11th June 2013with regards to the above matter and where I informed you that the situation at Richmond Ticket Office will continue to be monitored, I can now advise you that I have received a further report from the Regional Organiser clarifying the current position.
The matter has been subject to recent consideration by the General Grades Committee who note that South West Trains still have one or two agency workers employed in the Richmond Ticket Office and that the company are currently advertising and seeking to employ two Booking Office staff to remove the use of any agency workers.
Therefore, an update report will be placed back before the General Grades Committee when normal working has resumed, for further consideration.
I will, of course, keep you fully advised on any further developments.